- Scaled the voicebot backend to 500,000+ calls a month, up from 1,000+ a day; 50M+ calls handled.
- Module owner for vehicle damage detection with Vidal International: a vision-language model plus a custom-trained one.
Résumé · one page · updated Oct 2026
Résumé
One career, three builds of the same page: one for backend teams, one for mobile teams, one for frontend. Pick the one that fits the role.
The same résumé, as text
Senior Software Developer Bajaj Finserv Health · Pune
Software Developer Bajaj Finserv Health
Associate Software Developer Bajaj Finserv Health
Intern Bajaj Finserv Health
Internships The Sparks Foundation · NITI Aayog
Hiring?
At a glance
Experience
- Moved the voicebot from a database queue to Kafka: 2× the traffic at 40% lower latency.
- Fine-tuned Qwen2.5-VL 32B to replace GPT-4o: ₹0.30 to ₹0.078 a query, 74% cheaper, 95% accuracy kept.
- Built the backend of a sales portal for relationship managers: +25% sales efficiency, 500+ doctors nearby.
- Mentored two interns.
- 195 merged PRs on DRx, the React Native clinic app: rebuilt Add Appointment and Add Patient, bulk WhatsApp messaging, the receptionist view, My Chats.
- Appointment management for 100,000+ appointments a month and 60,000 new patient records.
- A Bluetooth wellness kiosk shown at the company AGM and used for 600+ entries at health camps.
- Rebuilt the queue management UI for 7,000+ users; led the Aarogya Care integration, +15% leads.
- A payment gateway app with React, Node.js and Razorpay; the DGQI report and OOMF dashboard.
In numbers
50M+voicebot calls handled
−74%LLM cost per query
−40%latency at 2× traffic
195merged React Native PRs
Skills
- Backend and systems
- Node.js, Express, TypeScript, Apache Kafka, REST, SQL, NoSQL, system design
- AI
- LLM integration and fine-tuning, Qwen2.5-VL, voicebots, computer vision
- Mobile and frontend
- React Native, Redux, react-query, React, Next.js, Bluetooth LE
- Cloud
- Microsoft Azure, CI/CD, Git
Education
- 2019 – 2023
- B.Tech, Computer Science · SRM Institute of Science and Technology
Awards
- 2024
- Sharp Shark Award, twice · Limelight Award
- 2025
- Stellar Squad Award · Interviewer and mentor, SRM Ideathon 5.0
resume.jsonGET faizimam.in/resume · 200
- {
- "name": "Faiz Imam (Syed Faiz Imam)",
- "role": "Senior Software Developer",
- "based_in": "Pune, India · IST",
- "open_to": ["backend", "platform", "AI systems", "React Native"],
- "email": "faizkalwara@gmail.com",
- "linkedin": "linkedin.com/in/faiziimam",
- "github": "github.com/Faiziimam",
- "reply_within": "24h"
- }
Hiring?
Let's talk.
Backend, platform or React Native, if your team needs systems that hold up at scale, I reply within a day.